For many small to mid-sized Australian businesses, IT systems evolve without much planning. A few new devices here, a cloud solution added there, and perhaps a server in the corner, all working without a cohesive strategy. But when was the last time all these pieces were checked to ensure they’re operating securely and efficiently?
At ICTouch, we believe no business should operate without fully understanding the state of its IT. That’s why we provide a free IT audit to all new Managed IT clients. This isn’t about selling additional services; it’s about helping businesses uncover risks, fix inefficiencies, and identify opportunities to grow with confidence.
What’s Included in the IT Audit?
Our IT audit is designed to provide a comprehensive evaluation of your setup. It’s not a quick review but a thorough assessment aimed at improving your IT infrastructure. Here’s what we examine:
Device health and updates
Checking whether all devices are fit-for-purpose, functioning correctly and running the latest software patches.Network security and firewall configurations
Ensuring your systems are protected against external threats with strong configurations.User access controls and password practices
Verifying that employees only have access to what they need, and passwords meet security standards.Backup and disaster recovery readiness
Assessing if your backups are reliable and whether you’re prepared to recover quickly from disruption.Cloud service usage and integration
Reviewing how your cloud services interact with your on-premises setup for maximum efficiency.Review Costs and Identify Opportunities
Evaluate current ICT spending. Identify areas to reduce costs, improve value, or enhance operational efficiency. Explore opportunities for automation or consolidation.
Compliance with best practices
Ensuring your business meets industry standards and avoids regulatory risks.
You’ll receive a detailed, plain-English report that explains these findings and provides clear, actionable recommendations tailored to your business.
Why Your IT Needs an Audit
Most businesses are unaware of hidden vulnerabilities until it’s too late. Common risks include:
Security gaps: Unpatched devices or weak firewalls leave your systems exposed to cyberattacks.
Unplanned downtime: Hardware failures or poor backups can lead to costly interruptions.
Operational Inefficiencies: Outdated systems or misconfigured networks slow productivity and increase frustration.
Cost Inefficiencies: Identify underutilised software licenses, hardware or services. Review ICT supplier contracts and subscriptions for better pricing or alternatives. Consolidate tools or platforms where possible.
By tackling these issues early, our IT audit helps businesses avoid these setbacks and ensures their systems are secure, efficient, and ready to scale.
One of our clients summarised it perfectly:
"We thought our setup was fine until ICTouch showed us the gaps. The audit alone was worth more than what we were paying our old IT guy."
A Customer-First Approach
ICTouch doesn’t believe in restrictive contracts or hard sales tactics. We believe in proving our value with transparency. That’s why our IT audit is entirely free, it helps to establish a solid foundation. It’s designed to show you the full picture and allow you to make informed decisions.
How to Get Started
If it’s been years since your last IT health check, or if you’ve never had one at all, now is the perfect time to start. Sign up to our flagship Managed IT Service Cyberforge for just $35 per computer, per month and receive your first 3 months free as well as our free IT audit which will give you the clarity and confidence to take your business forward.
Ready to get started:
Reach out via message or give us a call on 1300 333 563.
Start your 3-month free service—remember, no contracts, you can cancel anytime.
You’ll receive a full report with practical insights into improving your IT.
Your IT should work for your business, not hold it back. With ICTouch, you’ll gain a clearer understanding of your systems, paving the way for secure and efficient growth.