If you’re a small to mid-sized business in Australia, chances are you’ve either got an “IT guy” on speed dial or you’re handling tech issues as they come up. That’s the break/fix model — and while it might seem cost-effective at first, it often leads to more downtime, more stress, and more hidden costs than you realise.
So how does that compare to Managed IT Services? And which one is actually better for your business?
Let’s break it down.
What Is Break/Fix IT?
Break/fix is exactly what it sounds like: something breaks, and you call someone to fix it. You pay per job, and there’s no ongoing relationship or proactive maintenance. It’s reactive, unpredictable, and often leaves you vulnerable to bigger problems down the line.
Common issues with break/fix setups include:
No system monitoring — issues go unnoticed until they cause damage
No preventative maintenance — leading to more frequent breakdowns
No cybersecurity oversight — leaving you exposed to threats
No documentation — making it hard to scale or troubleshoot problems.
No strategic guidance — IT becomes a cost, not a growth enabler
What Is Cyberforge Managed IT?
Cyberforge IT Management is a proactive, preventative maintenance, monitoring and security model. You pay a flat monthly fee of $35 per computer and get continuous monitoring, maintenance, and security protection for that computer. Enjoy the peace of mind knowing your IT infrastructure is cared for without unnecessary extras
With Cyberforge Managed IT, you get:
24/7 system monitoring and alerts
Regular maintenance and updates
Cybersecurity protection built in with enterprise-grade Anti-Virus and Anti-Malware
Strategic advice.
No contracts — cancel anytime
It’s cost-effective, predictable, scalable, and designed to help your business grow securely and efficiently.
Which One Is Right for You?
If your business relies on technology (and let’s face it — most do), Managed IT is almost always the smarter choice. It reduces downtime, improves security, and gives you peace of mind knowing your systems are being looked after by professionals. Break/fix might seem cheaper in the short term, but the long-term costs — in lost productivity, data breaches, and missed opportunities — can be far greater.
“We used to call someone only when things broke. Now, with Cyberforge, we don’t have to worry about IT at all — it just works.”
Ready to Make the Switch?
If you’re still relying on break/fix IT or juggling tech issues on your own, it’s time to consider a better way. With Cyberforge Managed IT, you get proactive maintenance, expert guidance, and enterprise-grade tools — all for a monthly fixed rate of $35 per computer, with no contracts and no pressure. Send us a message or give us a quick call today, and we’ll show you exactly how easy it is to switch — and why so many Australian businesses are making the move.