When it comes to IT and cybersecurity, most small businesses don’t need more tools — they need a system. That’s exactly what the ICTouch Framework delivers.
Built over 22 years of hands-on experience supporting Australian businesses, our framework isn’t just a collection of services — it’s a proven, battle-tested approach to managing IT that works. Whether you’re a 5-person business or a 100-seat operation, we plug you into a system that’s designed to scale, protect, and empower your business.
What Is the ICTouch Framework?
The ICTouch Framework is our proprietary blueprint for delivering consistent, high-quality IT outcomes. It’s made up of:
Monitoring & Maintenance – We proactively monitor every device and system, catching issues before they become problems.
Security-First Design – From endpoint protection to network hardening, security is baked into every layer.
Documentation & Visibility – You get clear, up-to-date records of your IT environment, including a free network diagram.
Policy & Compliance Tools – We provide ready-to-use IT policies, cybersecurity checklists, and compliance templates.
Backup & Disaster Recovery – Your businesses’ critical data is backed up, secure and recoverable in the event of a disaster.
Cyber Security Training – Reinforces best practices that prevent issues before they arise. Complements a Security-First approach to IT.
Strategic Guidance – Aligns IT with your business goals.
This isn’t just support — it’s a system that helps you grow with confidence.
Why It Works
Most businesses relying on an “IT guy” or break/fix model are stuck in reactive mode. They wait for things to break, then scramble to fix them.
The ICTouch Framework flips that on its head.We bring structure, predictability, and strategy to your IT — without the overhead of hiring in-house or the risk of being locked into over-priced, long-term contracts.
Plug In and Level Up
When you join our flagship, Managed IT Service, Cyberforge for just $35/computer/month, with no contract, you’re not just getting support — you’re getting access to the full ICTouch Framework. That includes:
A free IT audit.
A professional network diagram.
Enterprise-grade password management tool.
A full policy pack including annual IT review, AI Policy, Continuous Monitoring Policy, Cyber Security Policy, Cyber Security Incident Reporting Procedure, Cyber Security Training Policy, Acceptable Use of IT Resources Policy.
And more — all included, for free, and no strings attached.
Ready to Experience the Framework?
If you’re tired of IT chaos and want a system that just works, it’s time to plug into ICTouch. DM us to get started, or give us a quick call on 1300 333 563 and we’ll walk you through how it all works — no pressure, no contracts, just clarity.